Shipping & Returns

We designed our shipping options to be simple, affordable, and free with minimum purchase! We currently offer UPS shipping as preferred carrier.

SHIPPING RATES

Orders over $150.00 ship free via standard UPS ground!

(Some products cannot be expedited)

UPS SERVICE GUIDELINES

Order shipments originate from Fort Lauderdale, Florida and typically require 2-7 business days to reach their destination. Deliveries do not occur on Saturdays, Sundays or Holidays. Orders placed before 12:00 noon EST typically enter the UPS system that day. Although a package may be ready for delivery in the morning, orders do not enter 'shipped' status until UPS physically picks the package(s) up from our warehouse that afternoon.

ORDER CHANGES

Changes to orders cannot be made after 1:00pm EST on business days, as packages may already be en route to their destination(s).

EXPEDITED SHIPPING OPTIONS

Overnight and second day shipping options are subject to UPS pickup cycles and

business day limitations

. For example, if you place an order on Wednesday evening and specify second day shipping, it will not arrive at its destination until the following Monday. In this example, the next available UPS departure is on Thursday evening, and the second day falls on a weekend. The following Monday is the second day in UPS service terms.

ALASKA & HAWAII

Non-oversized shipments with Alaska or Hawaii, destinations incur the standard UPS ground shipping charge but ship via U.S. Postal Service.

RETURNS

We want you to be delighted with your blissfulbooty.com purchase. Most purchases can be returned within 14 days for a refund. Just contact us via phone or email prior to return shipping. Blissful Booty will cover the cost of return shipping for defective items, and will refund 100% of the purchase price. An unwanted, resalable item will be refunded 100% of the purchase price provided:

1) It is returned with all original documentation and packaging.

2) Manufacturer tags are intact.

3) It is in unused condition.

Returned items not meeting these criteria are subject to a 25% restocking fee. You will be responsible for shipping costs (each way) on unwanted items. Certain products such as eating utensils, bottle and feeding items / accessories, breast pumps, blankets, diapers, bath and body items, fabric items and personal care items cannot be resold for hygienic reasons and are therefore non-refundable. Items that are returned with missing pieces and/or parts will not be refunded and will be shipped back to the customer at customer's expense.

You must notify us of damaged / defective products within 5 business days from the date of delivery. In the event that a product is defective or damaged in shipping, Blissful Booty will provide an equivalent replacement item. In some cases, the manufacturer may opt to replace a defective part rather than replacing an entire item. If a replacement is not available, Blissful Booty will issue a full refund including inbound and outbound shipping charges.

The current flat rate shipping charge will be withheld from a return credit if the original order met the free shipping threshold, but exclusion of the returned item would have caused the order total to fall below the free shipping threshold.

Products returned without an RMA are subject to a 25% restocking fee, due to additional processing costs caused by unexpected returns. We appreciate your help in keeping our costs and prices low!

Please send us an e-mail at

support@blissfulbooty.com

requesting an RMA number in the event of a return or if you have any questions about our return policy.